Terms of Service

Terms of Service

Last updated: 8 August 2026

These Terms of Service (the "Terms") govern access to and use of the website tradenet.it (the "Site"), of the services offered through it, of the affiliate programme and of the purchase of the digital products made available in the online store (jointly, the "Services"). Please read these Terms carefully before using the Site or purchasing any product. By registering an account, joining the affiliate programme or completing a purchase, you declare that you have read, understood and accepted these Terms in full.

1. Identification of the Provider

The owner and operator of the Site and provider of the Services (the "Provider", "we", "us" or "Tradenet") is:

• Company name: Tradenet Services srl
• Registered office: Via Marconi, 3, 36015 Schio (VI), Italy
• VAT number / Tax code: IT02860350244
• Companies Register (REA): VI-280734
• Share capital: €60,000.00 fully paid up
• Email: services@tradenet.it
• Contact email (from the Site): marketing@tradenet-services.it
• System email sender: noreply@notify.tradenet-services.it

In accordance with Legislative Decree No. 70 of 9 April 2003 (implementing Directive 2000/31/EC on electronic commerce), the information set out above constitutes the general information that the Provider is required to make available to recipients of the Services.

2. Definitions

• User: any natural or legal person who accesses or uses the Site or the Services.
• Consumer: a natural person acting for purposes unrelated to any trade, business, craft or profession carried out, within the meaning of Article 3, paragraph 1, letter a) of the Italian Consumer Code (Legislative Decree No. 206 of 6 September 2005).
• Professional/Business User: any User who is not a Consumer, including anyone acting in the exercise of a business, professional or entrepreneurial activity.
• Account: the personal area created upon registration, through which the User accesses the Services.
• Affiliate: a registered User who joins the affiliate programme described in Section 5.
• Wallet: the register within the Account showing the balance of commissions accrued by the Affiliate.
• Products: the digital contents and services offered for sale in the store, including the "Oltre la chat" masterclass.

3. Object and Acceptance of the Terms

These Terms govern the contractual relationship between the Provider and the User with respect to the use of the Site, registration for an Account, participation in the affiliate programme and the purchase of Products. They constitute a legally binding agreement between the User and the Provider.

Acceptance of the Terms takes place by ticking the dedicated acceptance box (clickwrap) at the time of registration and/or purchase, or by any other means indicating the User's unequivocal consent. Where the User does not accept these Terms, the User must refrain from registering, joining the affiliate programme and purchasing Products.

The version of the Terms applicable to each transaction is the one in force and published on the Site at the time the relevant Account is created, the affiliate programme is joined or the order is transmitted.

4. Account Registration

Certain Services require the creation of an Account. In order to register, the User must:

• be of legal age (at least 18 years old) and have the legal capacity to enter into binding contracts;
• provide truthful, accurate, complete and up-to-date information, and keep it updated;
• choose credentials and keep them confidential, being solely responsible for any activity carried out through the Account.

The User undertakes to notify the Provider without undue delay, at services@tradenet.it, of any unauthorised use of the Account or any breach of security. The Provider may refuse a registration, or suspend or close an Account, where the information provided is untrue, incomplete or in breach of these Terms, in accordance with Section 10.

System communications relating to the Account (confirmations, notices, receipts) may be sent from the address noreply@notify.tradenet-services.it; the User undertakes to ensure that such messages are correctly received and not treated as spam.

5. Affiliate Programme

Registered Users may join the affiliate programme, which allows the Affiliate to promote the Products and Services and to earn commissions on the sales generated through their own tracking link or referral code.

5.1 Joining and obligations of the Affiliate

• Participation is free of charge and subject to acceptance of these Terms and of any specific operating rules published on the Site.
• The Affiliate undertakes to promote the Products lawfully and correctly, without misleading advertising, spam, unfair commercial practices or conduct capable of harming the Provider's image or that of third parties, and in compliance with the applicable legislation (including Legislative Decree No. 206/2005 and Legislative Decree No. 70/2003).
• The Affiliate acts in its own name and on its own behalf; the affiliate relationship does not create any employment, agency, partnership or joint-venture relationship between the parties.

5.2 Commissions and Wallet

• Commissions are calculated on eligible sales validly attributed to the Affiliate, according to the rates and rules published on the Site, which the Provider may update from time to time in respect of future transactions.
• Accrued commissions are credited to the Affiliate's Wallet, which shows the available balance, amounts pending validation and amounts already withdrawn.
• A commission is considered validated once the relevant transaction has become definitive, and in particular after the period allowed for the customer's right of withdrawal has expired and provided that the transaction has not been cancelled, refunded or subject to chargeback. Commissions relating to cancelled, refunded or fraudulent transactions are not due and may be debited from the Wallet.

5.3 Cashout

• The Affiliate may request the payment (cashout) of the validated balance in the Wallet, subject to any minimum threshold, timing and methods indicated on the Site.
• The Affiliate is responsible for providing correct payment details and for the fulfilment of any tax and social-security obligations arising from the commissions received; where required by law, the Affiliate must issue proper accounting documentation. Sums are paid gross of any charges that are the responsibility of the Affiliate.
• The Provider may suspend or withhold a cashout in the event of a reasonable suspicion of fraud, breach of these Terms or verification requirements imposed by anti-fraud or anti-money-laundering rules, informing the Affiliate accordingly.

6. Store and Purchases

The store allows the User to purchase digital Products. Each Product is accompanied by a description of its essential characteristics, its price and, where relevant, its conditions of use.

6.1 "Oltre la chat" masterclass

• Product: "Oltre la chat", a masterclass supplied as digital content not on a tangible medium (online access).
• Price: €15.00, VAT at 22% included, in accordance with Presidential Decree No. 633/1972.
• The price is expressed in euro and is inclusive of the applicable taxes. Any additional costs, where present, are indicated before the order is submitted.

6.2 Order and conclusion of the contract

• The presentation of Products on the Site constitutes an invitation to the User to submit a purchase proposal.
• The purchase contract is concluded when the Provider sends to the email address provided by the User the order confirmation, containing a summary of the essential elements of the order, in accordance with Articles 50 et seq. of the Italian Consumer Code.
• Before submitting the order, the User is able to review the summary, the total price and these Terms, and to correct any input errors.

6.3 Prices and payments

• Payments are processed through the third-party providers Stripe and PayPal. By selecting one of these methods, the User accepts the respective terms and privacy policies of the relevant provider.
• The Provider does not store the full payment-card data, which are handled directly by the payment provider in a secure environment.
• The Provider issues the relevant tax documentation in accordance with the applicable legislation and delivers or makes it available in electronic form.

6.4 Delivery and access to digital content

Digital Products are made available electronically. Following confirmation of payment, the Provider grants the User access to the purchased content through the Account or through the link/credentials communicated. Access is personal and non-transferable, subject to the intellectual-property provisions of Section 8.

7. Right of Withdrawal

Where the User is a Consumer, the User is in principle entitled to withdraw from a distance contract, without giving any reason, within fourteen (14) days, in accordance with Articles 52 to 59 of the Italian Consumer Code (Legislative Decree No. 206/2005, implementing Directive 2011/83/EU). To exercise the right, the Consumer may use the model withdrawal form set out in Annex I, Part B, of the Consumer Code, or make any other unequivocal statement, sending it to services@tradenet.it.

7.1 Loss of the right of withdrawal for digital content

The Products offered in the store (including the "Oltre la chat" masterclass) consist of digital content not supplied on a tangible medium. Pursuant to Article 59, paragraph 1, letter o) of the Italian Consumer Code, the right of withdrawal is excluded in respect of the supply of such digital content where performance has begun with the Consumer's express prior consent and with the Consumer's acknowledgment that the right of withdrawal will thereby be lost.

Accordingly, before completing the purchase, the Consumer is asked to:

• expressly request and consent to the immediate execution of the contract (i.e. immediate access to the digital content, before the expiry of the 14-day withdrawal period); and
• acknowledge that, as a result of such immediate execution, the right of withdrawal will be lost.

Where the Consumer does not give such consent and acknowledgment, execution will not begin before the expiry of the withdrawal period, and the right of withdrawal remains exercisable within the 14 days. Where valid withdrawal is exercised in the cases permitted, the Provider will reimburse the payments received without undue delay, using the same means of payment used for the original transaction.

8. Intellectual Property

All contents of the Site and of the Products — including texts, images, videos, graphics, logos, trademarks, teaching materials, software and their arrangement — are protected by intellectual-property and copyright law (in particular Law No. 633 of 22 April 1941 and the Italian Industrial Property Code, Legislative Decree No. 30/2005) and are owned by the Provider or by its licensors.

The purchase of a Product grants the User a personal, non-exclusive, non-transferable and revocable licence to use the content for private, non-commercial purposes. It is prohibited to copy, reproduce, distribute, publish, communicate to the public, transfer, lend, resell or otherwise make available to third parties the Products or any part of them, in whole or in part, without the prior written consent of the Provider. Any unauthorised use may give rise to civil and criminal liability.

9. Limitation of Liability

The Provider undertakes to supply the Services with due care and professionalism. Save for the mandatory rights granted to Consumers by law — which remain fully unaffected — the following applies:

• the Provider does not guarantee that the Site and Services will be free from interruptions, errors or defects, nor that the use of the Products will lead to specific results, which also depend on the User's individual commitment and circumstances;
• the Provider is not liable for damage arising from causes beyond its reasonable control (force majeure, faults of networks, third-party services or payment providers), nor for improper use of the Services by the User;
• the informational and educational contents do not constitute personalised professional, financial, legal or tax advice, and the User remains responsible for the decisions taken.

Nothing in these Terms limits or excludes the Provider's liability where such limitation or exclusion is not permitted by mandatory law, including liability for wilful misconduct or gross negligence and the statutory guarantees applicable to Consumers.

10. Suspension and Termination

The Provider may suspend or close the Account, and/or terminate participation in the affiliate programme, with prior notice where reasonably possible, in the event of: (i) breach of these Terms; (ii) provision of untrue information; (iii) fraudulent, abusive or unlawful conduct; (iv) use of the Services in a manner harmful to the Provider or to third parties.

The User may at any time cease using the Services and request the closure of the Account by writing to services@tradenet.it. Closure of the Account does not affect transactions already concluded nor obligations already accrued. In the event of termination of the affiliate relationship, validated commissions already accrued and not attributable to fraud or breach remain payable in accordance with Section 5.

11. Changes to the Terms

The Provider reserves the right to amend these Terms at any time, in particular to reflect legislative or regulatory changes or changes to the Services. The amended version is published on the Site with an updated "last updated" date and applies to relationships and transactions entered into after its publication. For continuing relationships (such as the affiliate programme), material changes will be notified by appropriate means, and continued use of the Services following the entry into force of the changes constitutes acceptance thereof; where such acceptance is not given, the User may cease using the Services and close the Account.

12. Governing Law, Jurisdiction and Online Dispute Resolution

These Terms and the relationships arising from them are governed by Italian law, without prejudice to the application of any more favourable mandatory provisions in force in the country of habitual residence of the Consumer.

• Consumers: for any dispute relating to the application, performance or interpretation of these Terms, jurisdiction lies with the court of the place of residence or domicile of the Consumer, if located within Italian territory (the "consumer's forum"), in accordance with Article 66-bis of the Italian Consumer Code.
• Business/Professional Users: for any dispute, the courts of Vicenza (Italy) shall have exclusive jurisdiction.

Pursuant to Regulation (EU) No 524/2013, Consumers resident in the European Union may submit any dispute relating to an online purchase to the European Commission's Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr. The email address to be used for the purpose of contacting the Provider is services@tradenet.it. Recourse to the ODR platform does not affect the Consumer's right to bring proceedings before the competent courts.

13. Final Provisions and Contacts

Should any provision of these Terms be held invalid or unenforceable, the remaining provisions shall continue in full force and effect. The failure of the Provider to exercise a right shall not constitute a waiver of that right. Personal data are processed in accordance with the Privacy Policy published on the Site, adopted pursuant to Regulation (EU) 2016/679 (GDPR) and Legislative Decree No. 196/2003 as amended.

For any information or request relating to these Terms, the User may contact the Provider at:

• Tradenet Services srl — Via Marconi, 3, 36015 Schio (VI), Italy
• General email: services@tradenet.it
• Contact email from the Site: marketing@tradenet-services.it